Support
Email bsmithdagincourt@gmail.com and we will reply as soon as we can. Include the app version (Settings → Version) and, if it helps, a screenshot.
Common questions
I subscribed but the app says I’m not subscribed. Open Settings → Restore purchases. If that doesn’t fix it, email us with your Apple ID’s email address (we don’t store it, so we’ll need it to look you up with Apple).
How do I cancel or change my plan? Settings → Manage or cancel subscription opens Apple’s subscription page, where you can cancel or switch plans. Cancel at least 24 hours before renewal.
I bought credits and they haven’t appeared. Credits usually land within a few seconds. Reopen the Account tab; if they’re still missing after a few minutes, email us with the purchase receipt from Apple.
How do I delete my data? Settings → Delete account & data removes everything from your device and our server. This does not cancel a subscription.
The design moved my house / changed the camera angle. The AI keeps buildings and walls from your photo, but it can still make mistakes. Try regenerating, or describe the problem in the chat and ask for a change.
Why did a generation fail? Usually the AI provider was busy or the photo couldn’t be processed. Failed generations don’t cost credits. Try again in a moment.